If you’re reconsidering your investment in the FBA Brand Builder programme, you’re far from alone. We’ve heard from countless clients (50+) seeking guidance on how to recover the £6,500 programme fee. Whether it’s disappointment with the service, frustration over broken promises, or the burden of unexpected costs, it’s not too late to take action.

In this article, we’ll outline your options—ranging from pursuing refunds through chargebacks to joining the growing group legal case against Darren Campbell and his team.

If you’re still a current client, keep in mind: the sooner you take action, the better your chances of recovering your investment. Let’s get started.

How to Secure a Refund via Chargeback

A chargeback is a credit card transaction reversal requested by the cardholder to dispute the legitimacy of a purchase. In the UK, most credit card providers allow disputes under Section 75 of the Consumer Credit Act or through general chargeback rules. While the standard time frame to file a dispute is 120 days, certain situations may qualify for extensions.

Steps to File a Chargeback

1. Contact Your Credit Card Provider
   • Call or email the customer service team of your credit card company.
   • Request to initiate a chargeback or file a Section 75 claim.
     
     
2. Explain the Issues Clearly
   • Provide a factual summary outlining why the service was misrepresented or not delivered as promised.
     
     
3. Attach Evidence to Support Your Case
   • Use the following issues as grounds for your claim:
     • Fake Attorney for US Trademark Filings: Unqualified individuals like Maria Zafar jeopardised legal trademarks.
     • Content Removal Over Christmas: Training videos and resources were taken down without prior notice.
     • Uncontactable Staff: Mentors and support were unavailable during critical times.
     • Untrained Mentors: Clients received generic or low-quality advice from inexperienced mentors.
     • No Tax Payment Receipts: Many clients did not receive proper receipts for their payments.
     • Empire Builder Misrepresentation: Promoted as exclusive software, it was a whitelabel product available for significantly less elsewhere.
     • Hidden Costs: Additional expenses like PPC management and trademark registration were not transparently disclosed.
     • Silenced in the Community: Clients had posts removed or were banned for raising valid concerns.
     • Legal Threats: Critics faced intimidation and legal threats from Darren Campbell’s team to suppress dissent.
       
       
4. Follow Up
   • Keep a record of all communications with your credit card company.
   • Regularly request updates on the status of your claim.

By presenting clear evidence and maintaining consistent follow-up, you can strengthen your chances of a successful chargeback.

What About Debit Cards?

The process for disputing debit card transactions is similar to credit cards, though the level of protection can vary depending on your bank. To initiate a chargeback or dispute, contact your bank’s customer service team and provide evidence to support your claim.

And Wire Transfers or Cash Payments?

Unfortunately, these payment methods offer the lowest chances of recourse. If you paid by cash, request proof of payment, such as a receipt, from the seller. Without proper documentation, obtaining a refund will be challenging.

Legal Action: Join the Group Case

For those who feel misled or financially harmed, a group legal case is being organised by a law firm specialising in consumer rights. This collective effort seeks to hold Darren Campbell and his team accountable for alleged misrepresentation and systemic issues within the programme.

Why join the legal case?

• Strength in Numbers: The more clients involved, the stronger the case becomes.

• Targeting Key Failures:
  • Hidden costs not disclosed upfront.
  • Misrepresentation of program benefits.
  • Unqualified mentors and systemic negligence.
    
    
• Potential Compensation: A successful case could recover program fees and damages for financial or emotional distress.

How to Join

1. Email us at [email protected].
   • Confirm you're a client and include a brief summary of your experience.
2. We’ll Connect You with the Legal Firm:
   • You’ll receive direct contact details and guidance on how to proceed.
3. Prepare Your Documentation:
   • Include contracts, payment confirmations, and correspondence with FBABB.

We’ll have more information to share about this legal case tomorrow, along with additional steps you can take. If you’re not ready to reach out just yet, that’s okay—we completely understand any concerns you may have about your privacy.

A Message to Darren Campbell

Darren, if you’re reading this, the opportunity to resolve this peacefully is slipping away. Your clients are finding their voices and are no longer afraid to speak out. There’s still time to address these issues transparently and take accountability, but denials and threats won’t cut it anymore.

Without a change in course, your company’s trajectory is heading straight for collapse.

If you’ve been let down by FBA Brand Builder, now’s the time to take action. Don’t let the so-called “no refund” policy discourage you—UK consumer protection laws are on your side. With growing evidence against Darren Campbell’s programme, this is your chance to push back.

Whether you’re filing a chargeback or joining the group legal case, your voice can make a difference. Together, we can help stop others from falling prey to the same false promises.

If you’re looking for support, reach out to us directly at [email protected]. We’re here to help you take the next steps.

Together we can make 2025 the year we hold Darren Campbell accountable. Let's fucking go!